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Trust would arise from the experience which gained from the interaction between products or services among consumers. Trust and reliability could create a positive expectation and consumers’ relationships. After interaction occurs frequently, it will lead to emotional formations of Trust called “Emotional Confidence”. Trust is a psychological state.  Despite divergence in particular conceptualizations, most authors […]

As living beings, we are prone to lose our patience at one point but doing so frequently and not being able to properly manage our emotions tends to affect our mental health in the long run. Patience is often said to be a virtue and every individual needs to be able to cultivate this skill